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Payment Methods

Manage your payment methods and view billing history.

Adding a Payment Method​

  1. Go to Team Settings → Billing
  2. Click Manage Subscription to open the billing portal
  3. Click Payment Methods
  4. Click Add Payment Method
  5. Enter your card details
  6. Click Save

Supported Payment Methods​

  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: Most bank debit cards with Visa/Mastercard logos

Updating Payment Information​

To update your default payment method:

  1. Open the Billing Portal
  2. Go to Payment Methods
  3. Add a new payment method
  4. Set it as default
  5. Remove the old method if desired
tip

Add a backup payment method to avoid service interruption if your primary card expires.

Removing a Payment Method​

  1. Open the Billing Portal
  2. Go to Payment Methods
  3. Click the menu (⋮) next to the card
  4. Select Remove
warning

You cannot remove your only payment method while you have an active subscription.

Invoices and Receipts​

Viewing Invoice History​

  1. Open the Billing Portal
  2. Click Billing History or Invoices
  3. View all past invoices

Downloading Receipts​

  1. Find the invoice in your history
  2. Click Download or the PDF icon
  3. Save for your records

Receipts are also automatically emailed after each payment.

Failed Payments​

If a payment fails:

  1. You'll receive an email notification
  2. We'll retry the charge after 3 days
  3. Update your payment method if needed
  4. If all retries fail, your subscription may be paused

Fixing a Failed Payment​

  1. Go to Team Settings → Billing
  2. You'll see a payment failure notice
  3. Click Update Payment Method
  4. Enter new card details
  5. The charge will be retried automatically

Billing Address​

To update your billing address (for invoices):

  1. Open the Billing Portal
  2. Click Billing Information
  3. Update your address
  4. Save changes

This address appears on your invoices and receipts.