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FAQ

Frequently asked questions about Athmete.

Getting Started​

How do I create a team?​

After signing up, click Create Team on your dashboard. Enter your team name, select your sport, and customize your team colors.

Can I belong to multiple teams?​

Yes! You can be a member of multiple teams. Switch between teams using the team selector in the header.

What sports does Athmete support?​

Currently, Athmete supports football with full field layouts and formations. Support for basketball, soccer, and other sports is coming soon.

Playbook​

Can I import plays from another system?​

Currently, plays must be created within Athmete. We're working on import functionality.

How do I share plays with someone outside my team?​

Export plays as images or PDFs and share them via email or messaging. For ongoing access, invite them to your team as a viewer.

Is there a limit to how many plays I can create?​

Limits depend on your subscription plan. Check Team Settings → Billing to see your plan details.

Practice Plans​

Can I reuse practice plans?​

Yes! Save any practice plan as a template, then apply it to new weeks with one click.

When adding an activity to a time slot, choose From Playbook and select the play you want to reference.

Team Management​

How do I invite coaches to my team?​

Go to Team Settings → Members → Invite Member. Enter their email and select a role.

Can players edit plays?​

No, players have view-only access. Only coaches (Head Coach and Assistant Coach roles) can edit plays and practice plans.

How do I remove someone from my team?​

Go to Team Settings → Members, click on the member, and select Remove from Team.

Billing & Plans​

What payment methods do you accept?​

We accept all major credit cards through our secure payment partner, Stripe.

Can I cancel my subscription?​

Yes, you can cancel anytime from Team Settings → Billing. You'll retain access until the end of your billing period.

What happens to my data if I cancel?​

Your data remains accessible in read-only mode. You can export your plays and reactivate your subscription at any time.

Technical​

What browsers are supported?​

Athmete works best on:

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge

Does Athmete work on mobile?​

Yes! Athmete is fully responsive. For the best editing experience, we recommend desktop for creating plays and mobile for viewing.

Is my data secure?​

Yes. We use industry-standard encryption, secure authentication, and regular backups to protect your data.

Need More Help?​

Contact our support team at support@athmete.com