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Security

Manage your account security, including password changes and account deletion.

Change Password​

Update your Athmete account password for enhanced security.

Steps to Change Password​

  1. Go to Account Settings
  2. Click the Edit button to enter edit mode
  3. In the Security section, locate Change Password
  4. Enter your current password for verification
  5. Enter your new password
  6. Click Change Password

Change Password Form - Screenshot showing the change password form with current password and new password fields

Password Requirements​

Your new password must meet the following criteria:

  • Minimum 6 characters
  • We recommend using a mix of letters, numbers, and symbols

Re-authentication​

For security purposes, you must verify your current password before making changes. This ensures that only you can update your credentials.

Re-authentication Prompt - Screenshot showing the current password verification field

tip

If you've forgotten your password, use the Forgot Password link on the login page to reset it via email.

Delete Account​

Permanently delete your Athmete account and all associated data.

Before You Delete​

Important

Account deletion is permanent and irreversible. Please read the following carefully before proceeding.

What gets deleted:

  • Your personal profile information
  • Your profile avatar
  • Your team memberships (you will be removed from all teams)
  • Your push notification subscriptions

What is preserved:

  • Chat messages you sent (displayed as "Deleted User")
  • Comments and annotations you created (attributed to "Deleted User")
  • Team data and content you contributed to (plays, practice plans, etc.)

Team Ownership Restriction​

caution

You cannot delete your account if you are the owner of any teams.

Before deleting your account, you must either:

  1. Transfer ownership of each team to another member
  2. Delete the teams you own

Ownership Warning - Screenshot showing the warning message when user owns teams

Steps to Delete Account​

  1. Go to Account Settings
  2. Click the Edit button to enter edit mode
  3. Scroll down to find the Delete Account card
  4. Click Delete Account
  5. Read the confirmation dialog carefully
  6. Enter your password to confirm
  7. Click Permanently Delete Account

Delete Account Button - Screenshot showing the Delete Account card in edit mode

Delete Confirmation Dialog - Screenshot showing the confirmation modal with password verification

After Deletion​

Once your account is deleted:

  • You will be immediately logged out
  • You cannot log back in with the same credentials
  • Your email can be used to create a new account
  • Previous team members will see "Deleted User" for your contributions

Security Best Practices​

  • Use a strong, unique password - Don't reuse passwords from other services
  • Update your password periodically - We recommend every 6 months
  • Log out on shared devices - Always sign out when using shared computers
  • Keep your email current - Ensure your email is up-to-date for password recovery

Suspicious Activity​

If you notice any suspicious activity on your account:

  1. Change your password immediately
  2. Contact Athmete support
  3. Review your team memberships for any unauthorized changes